General Policy
The effectiveness of Ayurvedic products varies from person to person, as results depend on individual body responses to the product or treatment.
Any cashback claims will be subject to the organization’s discretion, considering factors such as the treatment, product usage, and duration.
Customers are only eligible for a cashback guarantee if they have completed the recommended course of treatment as advised by the team at “About Us.” The cashback amount, if applicable, will be subject to deductions as determined by the company.
Refund Policy
If you encounter any issues with the product, we will initiate a refund. However, the returned product must have its original tag attached, and only then will it be accepted for a return.
Refund requests must be raised within the specified time frame from the date of delivery.
Customers must inspect the goods upon receipt and notify us promptly of any dissatisfaction by contacting us in writing, calling, or using the online refund service available on our website.
Used, opened, or tampered products (including products with broken seals) are not eligible for returns or replacements.
All refund or replacement requests are subject to verification by the “About Us” team. Customers are required to participate in the verification process, and the final decision regarding eligibility for a return or replacement will rest solely with “About Us.”
Return Policy
Requests for returns must adhere to the timelines and conditions specified by “About Us.”
The company reserves the right to deny returns or replacements for products that do not meet the stated criteria.
Customized modules or services incur unique costs and expenses borne by “About Us,” making them non-returnable and non-refundable.
Cancellation Policy
Cancellations are allowed only before the preparation of the module begins.
Once the preparation or customization of the module has started, customers are obligated to pay the full amount of the module, and the order cannot be canceled under any circumstances.
Additional Notes
All products and services offered by “About Us” are specifically tailored to meet individual needs, which is why strict adherence to this policy is essential.
Our team is committed to providing a fair resolution for all concerns while maintaining the integrity of our services and products.
Shipping Policy
Thank you for visiting and shopping at our website www.herbycure.in. Below are the terms and conditions that form our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders will be delivered within 3-5 business days.
Orders are not shipped or delivered on weekends or public holidays.
In case of a high volume of orders, shipments may experience slight delays. Please allow additional transit time for delivery.
If there is a significant delay in the shipment of your order, we will notify you via email or phone.
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a Shipment Confirmation email with your tracking number(s).
The tracking number(s) will be activated within 24 hours.
International Shipping Policy
Currently, we do not ship outside India.
Operating Office
26, Gandhi Street, Sivagami Nagar, Gowriwakkam, Chennai – 600073